In-company training ‘Giving and receiving feedback’
From an office-corridor culture to an open feedback culture.
Give feedback: it is something the managers in your organization still do too little. And when they do give their employees feedback, it is often too superficial or too negative. The annual appraisal interview? For many, a mandatory affair.
Things don’t run all that smoothly in the opposite direction either: many employees hesitate to give feedback to their managers. And when they do, their feedback is not always taken seriously.
This training aims to create a collaborative culture in which employees and managers give feedback on a daily basis and dare to talk about each other’s positive qualities and points for improvement. Participants learn to listen, question themselves and their employees and give each other feedback.
Same elements as with free registration, with the following possible extras:
The training ‘giving and receiving feedback’ is entirely dedicated to the feedback triangle, a framework that connects the three central feedback skills—valuing, criticizing and receiving criticism. We approach every skill on the basis of a number of conversation simulations with accompanying conversation schemes and tips.
Next, every participant practices and experiments with these schemes on the basis of a number of personal situations. With the feedback from the trainer and the group, all participants get to know their personal strengths and points to be developed.
Throughout the day, each participant works on an individual action plan, with concrete intentions to experiment with, and apply, the content of the training.
Do you have a question?
Ask them here and we will contact you within three business days.
After completing this information you will receive the instructions to download the first chapter of ‘The Customer Triangle’ for free. Enjoy reading!
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